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Viessmann Boiler Error Codes — Complete Guide

Viessmann boiler fault codes explained clearly. What each code means, what you can do yourself and when to call an engineer.

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📊 Viessmann Boiler Fault Codes — Reference Table

CodeMeaningDIY Fix?Urgency
F2Burner / ignition fault — no gas or flame failureCheck gas, reset once🔴 Urgent
F4Flue gas temperature sensor faultNo — call engineer🟠 Same day
0E / OEFlow temperature sensor faultNo — call engineer🟠 Same day
EAIgnition lockout — no flame detectedReset once only🔴 Urgent
CECommunication fault (with external controls)Check connections🟠 Same day
A9Fan faultNo — call engineer🔴 Urgent
58Flue gas recirculationCheck flue terminal🔴 Urgent
E9Safety thermostat / overheatNo — call engineer🔴 Urgent
88Low water pressure✅ Repressurise🟡 Low
b0Pump circulation faultNo — call engineer🟠 Same day

🔥 F2 and EA — Ignition / Flame Faults

Both F2 and EA indicate the Viessmann boiler has failed to establish or maintain a flame. These are among the most common Viessmann fault codes.

Initial checks:

  1. Check gas supply — does the hob work normally?
  2. If no gas anywhere — call National Gas Emergency: 0800 111 999
  3. Press Reset once and monitor for 10 minutes
  4. If the code returns — call FE Maintenance

If gas supply is fine, likely causes include:

  • Dirty or worn ignition electrodes
  • Faulty ionisation / flame detection rod
  • Gas valve not opening fully or consistently
  • Low gas pressure at the meter
  • PCB failure
Viessmann boilers are premium appliances with complex electronics. Always use a Gas Safe engineer experienced with Viessmann for repairs — incorrect diagnosis can lead to expensive secondary damage.

🌡️ F4 — Flue Gas Temperature Sensor Fault

F4 indicates a fault with the flue gas temperature sensor. This sensor monitors the temperature of gases leaving the boiler through the flue.

When the sensor fails or reads an incorrect temperature, the boiler locks out as a safety measure to prevent overheating or dangerous flue gas temperatures.

This fault always requires a Gas Safe engineer. Possible causes:

  • Failed temperature sensor (most common)
  • Wiring fault to the sensor
  • Actual flue gas temperature problem (blocked or shared flue)
  • PCB fault
F4 repair cost: Sensor replacement typically costs £120-220. FE Maintenance can usually fix this same day — call 020 8445 1303.

🔄 0E / OE — Flow Temperature Sensor Fault

0E (displayed as OE on some models) indicates a fault with the flow temperature sensor — the component that measures the temperature of water leaving the boiler into the heating system.

Without accurate flow temperature readings, the boiler cannot control its output safely and locks out.

Typical causes:

  • Flow temperature sensor (NTC thermistor) failure
  • Sensor connection/wiring fault
  • Actual water temperature issue (pump failure causing overheating)
Do not attempt to bypass or override temperature sensors. They are safety-critical components. Call FE Maintenance on 020 8445 1303 for safe repair.

💷 Viessmann Boiler Repair Costs in London

Viessmann is a premium German boiler brand. Parts are often more expensive than budget brands but the boilers are built to last 20+ years with proper maintenance.

Fault / RepairTypical Cost
Diagnosis / call-out£80 – £130
Ignition electrode / ionisation rod£120 – £220
Temperature sensor (NTC)£120 – £220
Gas valve replacement£280 – £500
PCB replacement£300 – £550
Fan replacement£180 – £320
Heat exchanger£400 – £700
Viessmann boilers are worth repairing even at higher costs — their build quality means a repaired Viessmann will often outlast a cheaper replacement. Call FE Maintenance for honest advice on 020 8445 1303.

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