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Baxi Boiler Error Codes Explained

What the common Baxi fault codes mean, the safe checks you can do yourself, and when to call a Gas Safe engineer.

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Updated October 2026 5 min read Boiler Guides

Baxi boilers — including the Baxi 200 to 800, Assure, Platinum, Duo-tec and EcoBlue ranges — show faults as an E followed by a number, such as E133. Some older models show the number on its own. The same code can mean slightly different things on different ranges, so always check the user manual for your boiler.

⚠️ Smell gas? Don’t touch the boiler. Open windows, get outside and call the National Gas Emergency Service on 0800 111 999. See smell gas — what to do. Never take the boiler casing off — only a Gas Safe registered engineer may work inside it.

📊 Common Baxi Fault Codes

CodeWhat it meansWhat to do
E118 / E119Water pressure too low (E119 on Platinum models)✅ Top up to 1–1.5 bar, then reset
E117Water pressure too highCall an engineer
E133Boiler failed to light — gas supply interrupted or no flame✅ Check gas supply and condensate pipe, reset once
E28Flue or condensate problem — often a frozen or blocked condensate pipe✅ Check the condensate pipe, then call an engineer
E110Overheat — safety thermostat trippedCheck pressure, reset once, then call an engineer
E125Water not circulating — often low pressure or a pump problem✅ Check pressure, reset once
E130Flue temperature sensor tripped, or flue blockedCall an engineer
E160Fan or fan wiring faultCall an engineer
E20Central heating temperature sensor faultCall an engineer
E50Hot water temperature sensor faultCall an engineer

Seeing a different code? Check your user manual, or call us with the code and the model name on the front of the boiler.

💧 E118 or E119 — Low Water Pressure

The most common Baxi code. The boiler stops when the pressure falls too low (around 0.5 bar).

  1. Turn the boiler off and let the system cool.
  2. Top up with the filling loop, following the steps in your boiler’s user manual, until the gauge reads 1–1.5 bar.
  3. Close the filling valves fully, turn the boiler back on and reset it.

If the pressure keeps dropping, there’s a leak or a faulty part and it needs an engineer. More help: boiler pressure low.

🔥 E133 and E28 — Won’t Light, or Condensate Problem

E133 means the boiler couldn’t light. E28 points to the flue or condensate. In cold weather, a frozen condensate pipe is one of the most common causes of both.

  • Do your other gas appliances, such as the hob, work? If not, the problem is the gas supply, not the boiler.
  • On a prepayment meter? Check it has credit.
  • Freezing outside? Find the plastic condensate pipe where it leaves the house and warm it with a hot water bottle or warm (never boiling) water — only where you can reach safely from the ground.
  • Then reset once.

If the code comes back, stop resetting and call a Gas Safe engineer.

🔄 How to Reset a Baxi Boiler

Most current Baxi boilers have a reset button on the front panel — press and hold it for a few seconds. On some older models you turn the selector knob to R and hold it for about 5 seconds. Your user manual shows the method for your model. Reset once after doing the checks above; if the same code keeps coming back, resetting won’t fix it.

💷 Baxi Boiler Repair Costs in London

RepairRough price
Low pressure or condensate fix£80 – £150
Sensor, thermostat or ignition part£100 – £250
Diverter valve, fan or pump£150 – £350
Gas valve or circuit board (PCB)£200 – £550
Heat exchanger£300 – £700

Rough guide for London, parts and labour. The exact price depends on your boiler and the part. Our engineer gives you a fixed price after seeing the boiler, before any work starts. No VAT added.

Boiler still under its Baxi guarantee? Contact Baxi first, as they deal with guarantee repairs. Old boiler that keeps breaking down? See repair or replace your boiler.

🏆 Baxi Boiler Repairs with FE Maintenance

  • Gas Safe registered, fully insured — every engineer works directly for FE Maintenance, no subcontractors
  • Fixed price agreed before any work starts, no VAT added
  • Emergency call-outs Monday to Friday, 8am–8pm, from £99 — see emergency gas engineer
  • Yearly boiler service from £80 to catch faults early

We cover North, West and Central London, plus Potters Bar and Hatfield. Call 020 8445 1303 or ask for a quote.

General guidance, cross-checked against several published Baxi fault code lists, as of October 2026. Codes vary between models — your boiler’s user manual is the final word.

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